Terms & Conditions

Welcome to Upfront Property Care

By accessing or using our website and services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully. If you do not agree with these terms, please refrain from using our website or services.

Use of Our Website

Upfront Property Care provides residential property maintenance, commercial facility maintenance, repairs, inspections, emergency response, and related property support services.

You may use our website only for lawful purposes and in accordance with these Terms & Conditions.

You agree not to:

Violate any applicable laws or regulations
Engage in fraudulent, harmful, or misleading activities
Interfere with the operation, security, or functionality of our website
Attempt unauthorized access to our systems or information

We reserve the right to restrict or terminate access to any user who violates these Terms.

SMS Terms of Service

By opting in to receive SMS communications from Upfront Property Care, you agree to receive text messages regarding service requests, appointments, estimates, project updates, customer support, and other service-related communications.

If you have provided consent, you may also receive promotional messages, special offers, and company updates.

Message frequency may vary
Message and data rates may apply
Consent is not a condition of purchase

You may opt out at any time by replying STOP to any text message.

For assistance, reply HELP or contact us directly.

Service Requests & Scheduling

When requesting a quote, scheduling service, or contacting our team, you agree to provide accurate and complete information.

You are responsible for ensuring:

Access to the property or facility is available at the scheduled time
Relevant property information is provided accurately
Any special instructions or site conditions are clearly communicated
The property is safe for our technicians, maintenance personnel, and contractors

We reserve the right to reschedule, modify, or refuse service if conditions are unsafe or if inaccurate information has been provided.

Intellectual Property

All content on this website, including text, graphics, images, logos, videos, designs, and other materials, is the property of Upfront Property Care and is protected by applicable copyright, trademark, and intellectual property laws.

You may not reproduce, distribute, modify, publish, or use any website content without prior written permission.

Services

We strive to provide accurate information regarding our property maintenance and facility service offerings. However, we do not guarantee that all information is complete, current, or error-free.

We reserve the right to:

Modify or discontinue services
Update service descriptions
Adjust pricing when necessary
Correct errors or omissions
Modify service scope based on property conditions

All services are provided according to the agreed scope of work at the time of scheduling or contract approval.

Estimates, Payments & Charges

By scheduling services with Upfront Property Care, you agree to pay all applicable charges as quoted, approved, or contracted.

Payment terms may vary depending on the project or service agreement.

Additional charges may apply when:

Additional work is requested
Site conditions differ from those originally disclosed
Services outside the agreed scope are required

Failure to make payment may result in service delays, suspension, cancellation, or collection efforts when applicable.

Property Conditions

While we take every reasonable precaution during service delivery, Upfront Property Care is not responsible for:

Pre-existing property damage
Hidden defects or structural issues
Conditions beyond our reasonable control
Delays caused by weather, utilities, third parties, or site access restrictions

Property owners are responsible for informing us of any known hazards, safety concerns, or special site requirements before work begins.

Third-Party Links

Our website may contain links to third-party websites for informational purposes.

Upfront Property Care is not responsible for the content, policies, services, or practices of any third-party website.

We encourage users to review the terms and privacy policies of any external websites they visit.

Disclaimer of Warranties

Our website and services are provided on an "as is" and "as available" basis.

We do not guarantee:

Uninterrupted website availability
Error-free website operation
Complete accuracy of all website content
Specific results beyond the agreed service scope

Limitation of Liability

To the fullest extent permitted by law, Upfront Property Care shall not be liable for any indirect, incidental, consequential, or special damages arising from:

Service delays
Emergency situations
Property conditions outside our control
Pre-existing damage
Weather-related events
Website interruptions
Use or inability to use our services

Our total liability shall not exceed the amount paid for the specific service giving rise to the claim.

Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the state in which Upfront Property Care operates.

Any disputes arising from these Terms shall be resolved through the appropriate courts within the applicable jurisdiction.

Mobile carriers are not responsible for delayed or undelivered SMS messages.

Changes to Terms

Upfront Property Care reserves the right to update these Terms & Conditions at any time.

Any revisions will be posted on this page with an updated effective date. Continued use of our website or services constitutes acceptance of the revised Terms.